How do I activate a new license for OptiTrack software?

We provide two methods for our customers to activate a new license:

• The first method is to use the License Activation Tool that is included with Motive. This tool can be found on the Motive splash screen after launching Motive. Click the License Tool button to launch the Activation Tool.

• The second method is to use our Online License Toolfrom the Support webpage. This method will send an email with the license file attached. Note that you may need to check your spam folder. Download the license file to C:\ProgramData\OptiTrack\License.

Internet connection is required for the license activation. To activate the software you will need your License Serial Number, License Hash, and Hardware Key Serial Number. The License Serial Number and License Hash can be found on the software activation card and on the order invoice, and the Hardware Serial Number can be found on the Hardware Key. Note that if you ordered a software license and chose email delivery, you will not receive a software activation card.

License Activation Tool window

Online License Tool from the Support webpage