Some USB 3.0 chipsets and drivers are known to have compatibility issues with NaturalPoint and OptiTrack USB devices.

Explanation
USB 3.0 is designed to be backward compatible with USB 1.0/1.1/2.0 devices, however some chipsets and chipset drivers have problems supporting that feature.

Symptoms:

• USB devices are not recognized at all, get recognized and drop out, or crash on application exit or system shutdown.

Solutions/Workarounds:

• First, update the USB 3.0 drivers to see if that resolves the issue
• Switch to using USB 2.0 ports on the PC instead
• Install a separate USB 2.0 card if no USB 2.0 ports are available on the PC

Controllers with known Problems:

• Intel(r) USB 3.0 eXtensible Host Controller Ver 1.0.6.247
• Some Eltron chipsets