Some HP workstations are known to have BIOS USB compatibility problems.

HP Models with known problems:

• HPXW4600 and HPXW8600

Symptoms:

• Installation of the NaturalPoint/OptiTrack software and/or USB drivers will fail when NaturalPoint USB devices are plugged into the computer.
• When powering up the computer it will erroneously try to boot from the NaturalPoint USB devices, even if USB booting has been disabled in the computer BIOS.
• When shutting down the computer it will crash/blue screen if the NaturalPoint USB devices are plugged in.

Workarounds:

• Ensure that the NaturalPoint USB devices are not plugged into the computer when :
  • Installing the NaturalPoint software
  • Powering up the computer
  • Shutting down the computer