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Canada distributors - Community / Suggestion - NaturalPoint Help Center


Canada distributors Completed

The distributor you're forcing people to shop with in Canada is absolute garbage. Can't buy from their website, website is complete ... well, just take a look. They force customers to call them to place an order on the phone so they can make sure you're buying what you want to buy (for real, I'm not exaggerating - I couldn't even place an order via email so I had a transaction record). For the love of consumers who want your product in Canada, please allow someone else to sell TrackIR.

Comments (2)

Michael Cybulski
Agreed! I thought the same and recently ordered direct from Natural Point. After spending CAD$90 extra on shipping and import taxes, my device doesn’t work anymore after about half an hour using it. I’m still hopeful for a solution through a ticket on here, but I just hope that I’m not forced to pay for shipping and import fees again... my costs on that alone would equal the amount I spent on the product itself.
maxym fortin-bélanger
I agree this is the only reason why right now i'm waiting for maybe pay less than 90$ for shipping that's crazy