Navigate

NaturalPoint Help Center

  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Submit Community Topics

    Community Topics and suggestions submitted by customers like you

  • Knowledgebase Read help articles
  • Downloads Browse our downloads
  • Contact Us We are here to help
  • Portal
  • Community
Subscribe

Community

These community topics have been submitted by customers like you; we encourage you to discuss and vote on those you agree with, and to submit your own community topic if the idea is not already listed.

I have a:

  • All items
  • Open items
  • Closed items
  • on Suggestion
Closed
6
Completed Suggestion

Canada distributors

The distributor you're forcing people to shop with in Canada is absolute garbage. Can't buy from their website, website is complete ... well, just take a look. They force customers to call them to place an order on the phone so they can make sure you're buying what you want to buy (for real, I'm not exaggerating - I couldn't even place an order via…

By A Canadian on Nov 13 2019
2 Comments
Closed
9
Completed Suggestion

optitrack.com should link to HTTPS helpdesk

The help center appears to support HTTPS, but optitrack.com links to the HTTP version instead.

By Andy Abate on May 24 2019
Closed
6
Completed Suggestion

Motive Tooltips!

Maybe not an issue for the experienced user, but as I'm learning the software, it would be helpful if widgets displayed tooltips on mouse hover.

By Andy Abate on May 24 2019
1 Comment
Closed
33
Completed Suggestion

Your Captcha system is requiring an upgrade on or from 31/03/2018

FYI I tried to register for your forums and the Captcha part says you need to upgrade yourselves...so I cannot complete the form till your company has done that...RegardsLaurie

By Laurence Carroll on Apr 3 2018
Closed
29
Completed Suggestion

Motive Feature - Adjust marker weighting on the solver

One of the features that would be useful is to adjust the marker weighting value it has on the movement of the global optimization solver. This is particularly relevant on the toe bends when we have had different actors in the suit and the toe is over bending, having the ability to control the weight parameter would be useful.

By Joe Ponsford on Dec 4 2017
1 Comment
Closed
27
Completed Suggestion

Motive Feature - Velocity Labeller

One of the most frustrating things about using Motive is the automated labeller we spend so much time in post due to the labelling results, particularly if we have many occlusions/loose a marker if the automated labeller was more velocity based then we shouldn't have to re-label markers if they were static on the before & after frame of the occlusi…

By Joe Ponsford on Dec 4 2017
1 Comment
Closed
16
Duplicate Suggestion

a button assignment

Hello,I use the TrackIR 5 since about 2 years now, just wondring if you can addfor future updatefor being able to assgin a button of a joystickor throttle. thanks.

By John liem on Jul 11 2017
Closed
27
Completed Suggestion

Better Automated Labelling - Please!

One of the areas that could do with improving are the automated labelling results.If there are a vast amount of occlusions the data is unusable regardless if you attempt to manually label by hand and then re-run the automated labelling. It would be worth having a velocity labeller as I have seen it from some propriety systems that there are no swap…

By Joe Ponsford on Jun 8 2017
1 Comment
Closed
33
Completed Suggestion

Motive - In and out points on the timeline

Would be really useful if you could set in and out points on the timeline like you can do with a mouse but with hotkeys this would speed up tracking production turnaround.

By Joe Ponsford on Jun 8 2017
Closed
19
Completed Suggestion

Optitrack - Saving Project Constantly

One of the frustrations I find is having to constantly save the project during capture in order for Motive to log the takes captured. If I forget to press save etc then I could loose the data. This is also quite time consuming when shooting lots of data!It would be good if Motive did this automatically when finished capturing.

By Joe Ponsford on Jun 8 2017
Closed
27
Completed Suggestion

highlighted occluded marker names (in selected marker labeling list)

I'd like to see occluded marker names highlighted in the selected marker labeling list, so when I've got an unlabeled marker selected, I can choose Label Marker> and then see the highlighted markers in the list, to more quickly make the choice.This would greatly reduce the time it takes to scan the list for the marker choice, on those occasions whe…

By Andrew on May 17 2017

Quick Jump
  • NaturalPoint Help Center
  • Knowledgebase
  • News
  • Downloads
  • Community
  • Contact Us
Top
Helpdesk software provided by Deskpro